Privacy Policy
Effective Date: July 26, 2026
A Letter to Me (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit alettertome.com or use our services.
Information We Collect
Depending on how you interact with our website, we may collect:
- Your name
- Email address
- Mailing address
- Phone number (if provided)
- Workshop registration information
- Gift certificate purchases
- Online letter submissions
- Payment information (processed securely by our payment provider)
- Communications you send to us through our contact forms or email
We may also collect limited technical information such as your IP address, browser type, device information, and website usage through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process workshop registrations and purchases
- Deliver online letter services
- Store and mail your letter at the appropriate time
- Respond to your questions
- Send order confirmations and service-related emails
- Process address updates
- Improve our website and customer experience
- Comply with legal obligations
Your Letters
Your letters are intended to remain private.
Workshop letters are placed into envelopes by participants and wax sealed before being securely stored.
Online letters are stored securely until they are printed and prepared for mailing.
We do not intentionally read, publish, or share the contents of your letters except when reasonably necessary to provide the services you have requested or when required by law.
Payment Information
Payments are processed through secure third-party payment providers. We do not store your complete credit or debit card information on our website.
Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with trusted service providers who help us operate our business, including:
- Payment processors
- Website hosting providers
- Email service providers
- Shipping and mailing providers
- Technology and software providers
These providers only receive the information necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights.
Mailing Addresses
At this time, our letter mailing service is available only to valid United States mailing addresses.
It is your responsibility to provide accurate mailing information and notify us of any address changes before your scheduled mailing date.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children without appropriate parental involvement.
Your Rights
You may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Update your mailing address
- Request deletion of certain personal information, subject to our legal and operational obligations
To make a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on our website.